Operations Management in Healthcare Strategy and Practice
Corinne M. Karuppan PhD CPIM, Nancy E. Dunlap MD PhD MBA, Michael R. Waldrum MD MSc MBA, "Operations Management in Healthcare: Strategy and Practice"
English | 2016 | ISBN: 0826126529 | PDF | pages: 608 | 36.5 mb
This comprehensive, practice-oriented text illustrates how healthcare organizations can gain a competitive edge through superior operations. Underscoring the importance of a strategic perspective, the book describes how to attain excellence in the four competitive priorities: quality (laying the foundation for performance), cost, timeliness, and flexibility. It stresses the benefits of aligning the entire operations system within the parameters of a business strategy. The text equips students with a conceptual mental model of healthcare operations in which all concepts and tools fit together.